• We typically complete order confirmation, preparation, and packaging within 4–7 business days.
• Ready-Stock Products: Usually ship within 3–10 business days.
• Custom-Made Products (including ring sizing, engraving, stone setting, or special cutting): Generally ship within 2–3 weeks.

Note: Delivery time is counted from the date the package is shipped, not the order date. If you require expedited processing, please contact us at info@sherajewelry.com

• U.S. Orders: Free shipping on all orders.
• International Orders: Flat shipping fee of USD $35. Additional charges may apply for special services or high-value orders (displayed at checkout).
• Most packages are expected to arrive within 7–10 business days after shipment (processing time not included). Actual delivery time may vary depending on destination, customs clearance, weather, or courier delays.
  

• Ready-Stock Products: Eligible for return/exchange within 30 calendar days of delivery, provided the item is unworn, in brand-new condition, and includes all original packaging and gift items (if any).
• Custom-Made Products: Non-returnable unless there is a manufacturing defect or incorrect item received. Please contact our support team within 3 business days of delivery.

Custom orders can be placed by selecting the “Custom” option and providing your specifications (metal type, gemstone, size, engraving, etc.). Custom pieces typically ship within 2–3 weeks; more complex designs may take longer.

Moissanite is a lab grown gemstone made from Silicon Carbide (SiC). It is highly durable, with a hardness of 9.25–9.5 on the Mohs scale, making it suitable for daily wear. Moissanite is known for its strong brilliance and fire, and while visually similar to diamonds, it has its own distinct sparkle and optical characteristics.

• At Shera Jewelry, we believe jewelry is not only an adornment but also an ethical and conscious choice. All materials are responsibly sourced, and our lab-created gemstones are crafted with sustainability in mind.
• We offer full customization, including metal type, gemstone color, ring sizing, engraving, and even unique gemstone shapes and cuts. Each piece undergoes strict quality inspection to ensure beauty, durability, and craftsmanship.